Shipping policy

Shipping Policy – ThagFirst

At ThagFirst, every product is made with purpose. Your order is created on demand to ensure quality, precision, and a product that represents discipline.

Order Processing (Made-to-Order)  
All ThagFirst products are made to order. This means your item is produced after your purchase is placed.

- Processing time: 2–5 business days  
- This includes printing, quality checks, and packaging  

During high-volume periods (drops, promotions, holidays), processing may take slightly longer.

Shipping & Delivery Times  
Once your order has been processed and shipped, estimated delivery times are:

- United States: 3–7 business days  
- International: 7–21 business days  

Shipping times may vary depending on your location, carrier delays, or unforeseen circumstances outside our control.

Shipping Rates  
Shipping costs are calculated at checkout based on your location and selected delivery method.

Order Tracking  
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Split Shipments  
Because we work with a fulfillment partner, items in the same order may ship separately depending on product type and availability.

Address Accuracy  
Please ensure your shipping information is correct at checkout. ThagFirst is not responsible for orders shipped to incorrectly entered addresses.

If you need to make a change, contact us immediately at [your email]. Changes cannot be guaranteed once production has started.

Lost, Stolen, or Delayed Packages  
Once an order is handed off to the shipping carrier, ThagFirst is not responsible for lost, stolen, or delayed packages. If an issue arises, we recommend contacting the carrier directly with your tracking information.

Damaged or Incorrect Items  
We stand behind our quality.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at [your email] with:
- Your order number  
- Photos of the issue  

We will make it right.

Customs, Duties & Taxes (International Orders)  
International shipments may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Our Commitment  
ThagFirst is built on discipline, consistency, and accountability. We apply that same standard to every order we fulfill.

Contact  
For any questions, reach out to us at:  
Dottrex@gmail.com

Thank you for representing ThagFirst.